Returns & Exchanges

Return Policy

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition you received them.

How to Start a Return

1. Contact us with your order number and the reason for the return.
2. We'll provide you with return instructions and a return address.
3. Ship the item back to us (return shipping is at the customer's expense unless the item is faulty).
4. Once we receive and inspect the item, we'll process your refund within 5–7 business days.

Exchanges

If you'd like to exchange an item for a different size, colour, or variant, please contact us. We'll arrange the exchange subject to availability.

Faulty or Damaged Items

If you receive a faulty or damaged item, please contact us within 7 days of delivery with photos of the issue. We'll arrange a replacement or full refund at no extra cost to you.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Gift cards
• Sale or clearance items (unless faulty)
• Items that have been used or altered

Refunds

Refunds are issued to the original payment method. Please allow 5–7 business days for the refund to appear on your statement after we've processed it.