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Privacy and Data-Handling Policy for Amazon Data

Privacy and Data-Handling Policy for Amazon Data

1. Purpose This policy outlines how our organisation collects, processes, stores, uses, shares, and disposes of Amazon data in compliance with applicable privacy regulations and Amazon’s data protection requirements.

2. Data Collection We only collect Amazon data necessary to fulfil contractual obligations, such as order processing, shipment tracking, and customer service. The data collected includes, but is not limited to, customer information (name, shipping address, email), order details, and transaction history.

3. Data Processing Amazon data is processed within secured systems using encrypted channels. Access to this data is limited to authorised personnel based on their job responsibilities. All data is processed in compliance with Amazon’s data protection standards and local privacy laws (e.g., GDPR, CCPA).

4. Data Storage Amazon data is stored securely in our encrypted databases. Access is restricted using role-based controls, with regular audits conducted to ensure data integrity. We retain Amazon data only for the duration required to meet our contractual and legal obligations.

5. Data Use Amazon data is used exclusively for the purposes specified in our agreements with Amazon, including order fulfilment, customer communication, and compliance with legal obligations. We do not use Amazon data for marketing or other purposes without explicit consent.

6. Data Sharing We do not share Amazon data with third parties except where required for fulfilling contractual obligations (e.g., shipping providers), legal requirements, or with Amazon’s explicit consent. Third parties receiving Amazon data must comply with Amazon’s data handling policies.

7. Data Disposal When Amazon data is no longer needed, it is securely deleted using industry-standard methods, ensuring that no residual data remains accessible. Backup data is purged regularly according to our retention schedule.

8. Data Protection Measures

  • Encryption: All Amazon data is encrypted both in transit and at rest.
  • Access Control: Only authorised personnel with a need-to-know basis have access to Amazon data.
  • Monitoring: Our systems continuously monitor access and usage of Amazon data, with real-time alerts for any unauthorised activity.

9. Breach Notification In the event of a data breach involving Amazon data, we will notify Amazon and the relevant authorities within the legally required time frame and take immediate action to contain and mitigate the breach.

10. Contact Information For further details on our data handling practices, please contact our Data Protection Officer at team at little bird dot com dot au.

This policy is reviewed annually and updated as necessary to ensure continued compliance with Amazon's requirements and evolving privacy laws.